Shipping policy

Last updated: 21 October 2026

Free delivery throughout the UK

We offer free standard delivery on all sofa orders throughout the United Kingdom, including England, Scotland, Wales and Northern Ireland, the Scottish Highlands and UK islands. There is no minimum order value. We currently deliver only within the UK.

Delivery times

Our usual delivery estimate for in-stock sofas is 2–4 business days. This is an estimate, not a guaranteed delivery date. Delivery to remote and island addresses may take longer. Any different estimate shown for your product or postcode at checkout will apply; contact support@enob.store if you need to check timing before ordering. Business days exclude weekends and bank holidays.

Compact box delivery

Your sofa arrives compressed in compact packaging. Check the product page for the number of boxes and their dimensions. Boxes may be delivered separately. No tools or in-home assembly service are required; allow up to 48 hours for the sofa to fully expand after unboxing.

Tracking, delays and delivery problems

We will send available tracking information after dispatch. Please check your delivery address carefully and contact us promptly if it needs changing. If delivery is delayed, a box is missing, the wrong item arrives or you notice transport damage, email support@enob.store with your order details. Photos of damage and packaging help us resolve the issue. A request for photos or prompt reporting does not limit your statutory rights.

Returns

Our 100-day home trial allows eligible returns after normal home trial use. A £100 return transport charge per complete sofa set applies to change-of-mind returns using our collection service. It does not apply to necessary returns of faulty, damaged, incorrect or misdescribed goods. Read the 100-Day Trial & Returns policy for eligibility, collection and refund details.